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Management Team | About

Management Team

Our management team members are based in the countries in which we work.

Jeremy Hockenstein
Co-Founder and Chief Executive Officer

Jeremy Hockenstein, who founded the company as a social enterprise in 2001, serves as CEO of Digital Divide Data. DDD provides socially responsible outsourced business services, using a model known as Impact Sourcing, to clients around the world while creating jobs and better futures for disadvantaged youth in those countries. For its business success and remarkable social impact, DDD and Jeremy have been recognized with the prestigious Skoll Award for Social Entrepreneurship as well as awards from the World Bank Development Marketplace, the IFC Grassroots Business Initiative and the Global Knowledge Partnership. Among other media acclaim, Jeremy and DDD were profiled in Thomas Friedman's The World is Flat as his "favorite example" of a social entrepreneur's initiative. Prior to DDD, Jeremy worked as a management consultant with McKinsey & Company and as an international nonprofit consultant. He graduated from Harvard with a B.A. in economics and earned an MBA from MIT's Sloan School of Management.

Cynthia Hauck
Global Head, Operations and Technology

Cynthia joined DDD with a mandate to expand our service offerings and upgrade our systems and infrastructure. For the four years prior to joining DDD she lived in the Philippines, serving as the head of operations first for SPi Global (a content BPO) and then as COO for the pre-press and publishing specialist Datagrafix, Inc. Prior to joining SPi, Cynthia held leadership positions at Cornelius & Associates, Inc., Copernus, Inc. and LexisNexis. She has a degree in Computer and Information Sciences from The Ohio State University, as well as an MBA in International Business from The University of Dayton and a certification in Project Management from PMI Institute.

Wolfgang Müller
Chief Financial Officer

Wolfgang Müller is the CFO of Digital Divide Data. He started his career in Albania in the early post-communist years as a finance consultant to the dairy industry and as an entrepreneur. For the next 14 years, he lived in Switzerland and worked at the Geberit Group, the European market leader in sanitary technology. He rose to Chief Corporate Controller in the finance department before moving to Geberit’s Swiss subsidiary to head their marketing and product management department. Wolfgang studied Business Administration at the European School of Business in Reutlingen, Germany and Reims, France and earned his Master’s in Development Studies at the London School of Economics. In addition to English, he speaks German, French and Albanian.

Lori Silverstein
Chief Sales Officer

In early 2011 Lori Silverstein, a 30-year veteran content and publishing executive, joined DDD as Chief Sales Officer. As such, she focuses on growing DDD's sales and client relations around the world. Before coming on board with DDD, Lori spent six years as Vice President, Business Development, Publishing, for SPi Global, a leader in Content Business Process Outsourcing. There her work involved targeting, corporate publishing, Information providers, content aggregators and STM publishers. Prior to joining SPi, Lori held numerous business development and management positions with several global media organizations including Ziff Davis, CMP, IDG, and McGraw-Hill. Lori is a graduate of The Ohio State University, is married and has two children.

Michael Chertok
Chief Development Officer

A co-founder and former Board Chair, Michael is Chief Development Officer for DDD. Previously, he served as Program Officer in the Global Development Program of the Bill & Melinda Gates Foundation. Michael has also worked as a consultant on philanthropy and international development to other private foundations and individual donors and was a Digital Vision Fellow at Stanford University. Michael was the co-founder and Managing Director of Global Catalyst Foundation, the philanthropy arm of a Silicon Valley venture capital firm, where he facilitated a seed grant to help launch DDD. Prior to this, he helped start the non-profit organization Schools Online to bring Internet access and training to more than 5,000 schools around the world. Michael holds a BA in Russian Studies from Yale University and an MBA and a Certificate in Public Management from the Stanford Graduate School of Business. He's happy to be living in San Francisco again.

Darren Conquest
Managing Director DDD Asia

Darren joined DDD as the Managing Director for Asia in 2014. He is responsible for running the businesses in Cambodia and Laos, as well as servicing clients across the wider Asia region. Before joining DDD, Darren spent three years as Chief Operating Officer overseeing a Cambodian investment and management fund that invested US$26M into Cambodian companies and joint-ventures. Darren has over twenty years of management experience in the UK, USA, France, Italy, and Switzerland, and the last eleven years in Cambodia. He has run sales, marketing and commercial departments in a wide range of industries around the world in organisations including Sotheby’s, TNT Logistics, and Cambodia Brewery Ltd. Darren also serves on several boards; he is the current Chairman of the British Chamber of Commerce Cambodia and Chairman of The Tevoda Foundation, a local charity dedicated to providing quality dental care to the working women of Cambodia, believing that the women of Cambodia are the primary economic driving force of the nation. Darren is also Chairman of Cambodia’s only ballet school - The Central School of Ballet Phnom Penh. Darren holds both Bachelor's and Master's Degrees in Business and Management from the Business School of the University of Sheffield, England.

Amolo Ng'weno
Managing Director DDD Kenya

Amolo is the Managing Director of Digital Divide Data Kenya, DDD's inaugural African venture. Amolo came to DDD from the Bill and Melinda Gates Foundation, where she held a position as Deputy Director in the Financial Services for the Poor team in the Global Development Program. As Deputy Director she worked to improve scale, range and impact of financial services available to the poor in developing countries. Prior to her work at the Bill and Melinda Gates Foundation, Amolo worked in Kenya, her native country, where she was the COO of the Trust for African Rock Art. She also was a co-founder of Africa Online, East Africa's first internet provider, still operating in eight countries. Amolo holds a B.A. in Psychology and Social Relations from Harvard University and a Master's in Public Affairs from Princeton University.

DDD Kenya Managers

Emily Barasa Namwaya, Operations Lead and Head of Handwriting Transcription
Rick Abwao, IT Lead
Reydon Jackline Otonde, Human Resources and Social Mission Lead
Michelle Hassan, Research Manager
Alex Masika, Business Development Manager
Soumish Dev, Head of BPO Operations

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"Different parents at home, same parents in the forest."
- Cambodian Proverb
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