Digital Divide Data has data management operations in Cambodia (Phnom Penh), Laos (Vientiane), Kenya (Nairobi), with sales and client support in the United States (New York and San Francisco).
We have established operations centers in locations with large pools of untapped talent, political stability and solid infrastructure. DDD connects skilled workers in these geographies to the global marketplace and trains them to produce exceptional quality work and meet client requirements for turn-around time (TAT). In this way, DDD’s Impact Sourcing model is creating a new generation of professionals in emerging markets--and helping to establish these markets as new destinations for Business Process Outsourcing (BPO).
A long journey starts with the first step." - Cambodian proverb
DDD opened its first office in Phnom Penh, Cambodia in 2001. Today, DDD employs close to 500 people in Cambodia. We recruit motivated, skilled high school graduates from the country's rural provinces as operations staff. Prior to starting their traineeship with DDD, they complete a six-month training program with the French NGO "Passerelles Numeriques", an IT vocational training center, where they are taught computer skills. The DDD management staff are graduates of some of the best colleges in the country, including Royal University of Phnom Penh and Build Bright University.
For detailed information about Cambodia, please visit the World Bank.
"If you want to go quickly go alone. If you want to go far, go together" – African proverb
Digital Divide Data is now serving clients from a new facility in Nairobi, Kenya. DDD Kenya has the same mission of providing world-class outsourcing services while offering young people from disadvantaged families a path out of poverty. Clients are drawn from the regional East African market as well as those clients in the international market who have need of higher-level English skills. Kenya is widely regarded as a prime location for corporations seeking entry into the African market, in large part due to the country's large pool of English speaking professionals. As a former British colony, English is Kenya's official language, and school is taught in English (all subjects) from the first grade.
For detailed information about Kenya, please visit the World Bank.
You know, you teach. You do not know, you learn." - Lao proverb
DDD opened its office in the capital city of Vientiane in 2003. This office now employs close to 350 staff. DDD hires from the untapped pool of highly motivated talent present in the province of Vientiane. The management teams are graduates of the best colleges in the country, including the National University of Laos and the Lao-American College. Key management staff have also been trained abroad, including in Australia and the US.
For detailed information about Laos, please visit the World Bank.